Molytex Data Policy (GDPR)

Here you can read about our processing of your personal data in connection with the use of molytex.com

This notice describes how Molytex, as data controller, collects and processes your data when you use molytex.com and its associated and connected online services.

Data controller and contact details

• MOLYTEX A/S
• Smedeland 12
• 2600 Glostrup, Denmark
• +45 43 63 63 63
• molytex@molytex.dk

The purposes and legal basis for processing your personal data

We process your personal data for the following purposes:

• Creating and managing your account, including completing your purchases via our website and delivering your goods
• Disclosure of information to carriers for the purpose of delivering your goods
• Improvement and development of our website, services and products, including by compiling statistics in anonymized form
• Sending service announcements, market, satisfaction and customer surveys, and calls for user reviews
• Ensuring compliance with terms and conditions, including establishing, defending and asserting legal claims
• Compliance with legal requirements, including in relation to bookkeeping

The legal basis for our processing of your personal data follows from:

• Re. 1. Our conclusion of an agreement with you on the creation and administration of your account, including agreement on the purchase of goods via our website, cf. Article 6(b) of the General Data Protection Regulation
• Re. 2. Our conclusion of a contract with you for the delivery of your goods, cf. Article 6(b) of the General Data Protection Regulation
• Re. 3. Our legitimate interest in improving and developing our website, services and products, cf. Article 6(f) of the General Data Protection Regulation
• Re. 4. Our legitimate interest in being able to conduct surveys etc. cf. Article 6(f) of the General Data Protection Regulation
• Re. 5. Our legitimate interest in ensuring compliance with terms and conditions, including the establishment, defense and exercise of legal claims, cf. Article 6(f) of the General Data Protection Regulation
• Re. 6. Our legal obligation to comply with the law, cf. Article 6(c) of the General Data Protection Regulation

Categories of personal data

Personal data that may be collected and processed includes:

• Name, address and contact details
• Other information about you for your account, including information about your purchase history, order summary, delivery location and time, most purchased items, etc.
• Information about your Digital Behavior collected via cookies
• Information related to your account, i.e. login details (email address and password)

• If you use a payment card, only our PCI Certified partner QuickPay will have access to your payment card information.

Categories of recipients

We may transfer your personal data to the following recipients, as appropriate, in order to fulfill the above purposes:

• Disclosure to carriers in connection with the delivery of your goods
• Outsourcing to IT suppliers as part of operations and support
• Personal data may be disclosed to third parties to a greater extent, e.g. if required by mandatory legal or regulatory requirements or by disclosure to police, courts, lawyers and auditors

Transfer to recipients in countries outside the EU/EEA

We use the following suppliers, which may involve the transfer of personal data to countries outside the EU/EEA:

• Microsoft Corporation: Headquartered in the USA
• Google LLC: Headquartered in the US and transfer to India may occur.
• Trustpilot A/S: transfer to USA and Australia may occur
• Facebook: Headquartered in the US

The transfer basis is:

All data processors listed above use standard contractual clauses as a transfer basis, cf. Article 46 of the General Data Protection Regulation

Storage of your personal data

We store your personal data for as long as it is necessary in relation to our purposes of processing. We have the following retention periods:

• Inquiries to us by email or phone are deleted when the purpose of the storage is no longer present

• Contests, events, loyalty programs and similar are stored as long as there is a purpose for the storage

• Newsletters and other marketing will be stored until you unsubscribe from the newsletter or receive marketing

• We store receipts for your purchases for up to 72 months according to accounting legislation

• Your Digital Behaviors are stored until the user asks them to be deleted

• Documentation of your acceptance of our terms, conditions, privacy policies, etc. is stored for as long as there is a purpose for the storage

Your rights

You have a number of rights under the General Data Protection Regulation in relation to our processing of information about you.  

You can read more about your rights in the Danish Data Protection Agency's guide on the rights of data subjects, which you can find at www.datatilsynet.dk.

• You have the right to access the data we process about you, as well as a number of additional information about the processing, cf. Article 15 of the General Data Protection Regulation.

• You have the right to have inaccurate personal data corrected, cf. Article 16 of the General Data Protection Regulation.

• In a number of cases, you have the right to have personal data deleted before the time of our general general deletion, cf. Article 17 of the General Data Protection Regulation.

• In certain cases, you have the right to have the processing of your personal data restricted to storage only, cf. Article 18 of the General Data Protection Regulation.

• If you have a specific reason, you have the right to object to our otherwise lawful processing of your personal data. In addition, you have the right to object, without justification, to the processing of your personal data for direct marketing purposes, including targeting, cf. Article 21 of the General Data Protection Regulation.
• In certain cases, you have the right to receive your personal data in a structured, commonly used and machine-readable format and to have this personal data transferred from one controller to another without hindrance, cf. Article 20 of the GDPR.

• You have the right to file a complaint with the Danish Data Protection Agency if you are dissatisfied with the way we process your personal data.

Changes

We reserve the right to make changes to this privacy policy. In case of changes, the date and version number of the privacy policy will be changed. The privacy policy in force at any given time will be available on our website. If there are any significant changes to our privacy policy, you will be notified via a service email.

[version 16-07-2024]